Running a transportation company comes with many barriers, big and small, from planning routes to hasty changes in trips. For organizations that want to run more efficiently, save money, and organize their daily operations, switching to cloud-based service dispatch software offers remarkable improvements. Using tools like PerGo, you can dispatch more seamlessly, set a driver remotely, and monitor trips in real-time, all from one simple and unified interface. It does not matter if you manage taxicabs, couriers, or non-emergency medical transport; digital dispatching presents a novel means of managing your operation without facing unnecessary costs or delays.
Cloud-based solutions grant you the opportunity of scalability in a controlled manner as your organization grows. Make changes in real-time and have access to your organization’s schedules, dates of travel, customer data, and reports from any device and at any time. Outcome reporting can be achieved through automated alerts that will allow drivers and dispatchers to receive quick information, helping you both avoid missed trips and delays.
Improve Dispatch Efficiency with Cloud-based Service Dispatch Software
Adopting cloud-based service dispatch software provides immediate access to your entire dispatch operation. Unlike legacy systems, the technology is internet-based. This means dispatchers can manage trips, vehicles, and schedules anytime from any internet-enabled device. It’s the streamlined approach for reducing paperwork, decreasing mistakes, and speeding up service. Here’s how PerGo cloud-based service dispatch Software simplifies operations:
- Assign and track jobs in real time from any device
- Access dispatch tools remotely via the cloud
- Auto-alerts for drivers and clients
- Optimize routes to save time and fuel
- Centralize all service and customer data
- Scales easily as your business grows
Specialized Solutions for NEMT Providers with a Digital Dispatch System
For Non-Emergency medical transportation (NEMT) providers, having an effective dispatch system is more than just being fast; it’s about being accurate and dependable. The NEMT digital dispatch system from PerGo can solve fundamental issues, including recurring trips, compliance, and time-sensitive rides. Providers that adopt the PerGo NEMT Digital Dispatch System will get valuable benefits:
- Recurring Ride Scheduling: Activate a recurring or repeat ride schedule with automated patient pickup and drop-off scheduling and minimize no-shows with automated reminders.
- Optimized Routes: Plan efficient routes for multiple pickups/drop-offs (and reduce fuel and time). Get live updates and make adjustments in real-time!
- Compliance Records: Keep digital trip records for audits, insurance, and Medicaid billing. Easily retrieve records you may need, both for reporting and claims.
- Passenger Notifications: Automatically send ride reminders and arrival notifications to patients or caregivers. Provide better communication and reduce patient waiting times at pickup locations.
With these specialized tools, NEMT businesses can improve trip accuracy, improve patient satisfaction, and stay compliant with ease.
Conclusion
If you are operating in the NEMT space, PerGo provides you with all of the built-in NEMT digital dispatch system-mandated features to help you stay organized, compliant, and efficient. PerGo to learn more about the entire line of features we offer and see for yourself how moving to a Cloud-based and digital way of doing things can impact your business. Start running your business literally from anywhere with just a few clicks of a button. Make each trip better, faster, and more profitable. Contact us today to schedule or consult.